Yes, but only for booked experiences. The sanctuary is not open for general admission.

Yes, the sanctuary was destroyed by the 2019 bush fires. We lost 9 buildings and a large amount of infrastructure. 95% of the sanctuary was destroyed. We have been rebuilding the sanctuary since the bush fires and this will continue for many years. No animals were injured by the fires due to being evacuated. You can support our recovery by making a DONATION.

Yes, experiences can only be booked online.

The sanctuary is managed by a not-for-profit charity registered organisation. All funds raised from booked experiences, donations and gift shop sales are used directly towards the running expenses of the sanctuary and its resident animals.

Yes, we accept EFTPOS, Visa and Mastercard. We do not accept American Express.

Yes, we accept PayPal payments for online bookings.

We are unable to accept any pets in our sanctuary due to biosecurity and animal safety reasons. Please contact us if you have any questions about accessibility at the sanctuary.

Definitely, visitors are more than welcome to bring their own food and drink into the sanctuary. Alcohol is not permitted. Please keep in mind that you are only in the sanctuary whilst your experience is happening there is no picnic options after your experience or breaks during your experience.

No. due to work health and safety policies smoking is not permitted at the Australian Wildlife Sanctuary. There is a designated smoking area at the southern section of the carpark near the waste bins.

Yes you can purchase bookings as a gift through our booking platform. Click the gift tab at the top of the page or you can buy experiences as a gift.

During your booked experience there may be opportunities to feed our animals. This is dependant on if our animals are wanting to participate.

Yes, to book the sanctuary for a birthday party click on the menu option, BOOK your WILD EXPERIENCE.

Please contact us for events and group bookings.

You may meet a range of Australian Native animals please check the booking page of each experience for more information. Animal welfare is our priority and we cannot guarantee that our animals will participate in any experience.

Please click on the WILD Ed menu option and scroll to the bottom for more details.

The WILD Rover is our mobile education unit that can attend school incursions. Please click on the WILDLIFE EDUCATION menu option and scroll to the bottom for more details.

Yes, we offer workplace learning placements through our WILD Ed program. Please click on the join tab at the top of the page to apply.

Please contact Sydney Wildlife on 02 9413 4300 to report injured, sick or orphaned wildlife or your local vet.

We will always endeavour to reschedule your experience; in some circumstances we may provide a full refund if 24 hours' notice is given before the time of your experience. If you cancel within 24 hours of your experience, we only offer rescheduling of the experience.

Experience's are not suitable for wheelchairs, walking aids, or people with compromised mobility. Please contact us for more information if required.

The sanctuary currently does not offer general admission and operate booked experiences only therefore we cannot offer concessional rates or complimentary participation for carers in these experiences. Please contact us for more information if required.

The sanctuary is only open for booked experiences. Once a booking is made our address and directions are provided on the booking confirmation.